Terms and Conditions
Lessons
Lessons take place weekly at the agreed day and time.
Monthly Payments
Lessons are billed on a rolling monthly basis, with the cost averaged across the year.
Monthly payments:
Are taken by Direct Debit
Are collected automatically each month
Include teacher holiday periods (2 weeks at Christmas, 1 week at Easter)
August is not billed
Monthly payments are collected via GoCardless and are protected by the UK Direct Debit Guarantee.
Cancellations & Missed Lessons
A minimum of 24 hours’ notice is required to cancel or reschedule a lesson.
Lessons cancelled with less than 24 hours’ notice are charged in full.
Where sufficient notice is given, the lesson can be rearranged as a catch-up lesson.
Notice to Pause or Stop Lessons
A minimum of one month’s notice is required to pause or stop lessons.
Notice should be given in writing (email or message).
Contact
If you have any questions about lessons or payments, please don’t hesitate to get in touch.